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Last updated: March 2026

Terms & Conditions

1. Agreement

These Terms & Conditions (“Terms”) govern your use of the websites and services provided by Bitmern Technologies, LLC (“Bitmern,” “we,” “our,” or “us”), including bitmernmining.com, bitmernsolo.com, shop.bitmernmining.com, and all associated services. By accessing or using our services, you agree to be bound by these Terms.

2. Services

Bitmern provides:

  • ASIC hosting and colocation at our global facilities
  • Hardware sales through shop.bitmernmining.com
  • Solo mining pool at bitmernsolo.com
  • Institutional investment products including the Blocks Fund
  • Firmware optimization services (MARA Firmware)
  • Mining monitoring through the SuperApp dashboard

3. Account Requirements

  • A valid email address is required to create an account
  • You are responsible for maintaining the security of your account credentials
  • You must be at least 18 years old to use our services
  • You must comply with all applicable laws in your jurisdiction

4. Hosting Services

  • Hosting fees are charged per kWh consumed at the contracted rate
  • Fee changes require 30 days advance written notice
  • You retain full ownership of all hosted equipment
  • Equipment removal requires 30 days written notice
  • Bitmern maintains a 97% uptime target but does not guarantee uninterrupted service
  • Bitmern is not liable for losses due to power outages, network disruptions, or force majeure events

5. Hardware Sales

  • All hardware sales through shop.bitmernmining.com are subject to availability
  • Prices are listed in EUR with multi-currency support (USD, AED, GBP)
  • Warranty terms follow manufacturer specifications (typically 6-12 months)
  • Shipping timelines vary by product and destination (typically 4-6 weeks)
  • Returns and refunds are subject to manufacturer policy

6. Solo Mining Pool

  • The pool charges a flat 1% fee on block rewards, automatically deducted before crediting your balance
  • Fee changes require 30 days advance notice
  • Solo mining is inherently probabilistic — no guarantees on earnings, block discovery timing, or performance
  • Incorrect wallet addresses may result in unrecoverable payouts
  • Bitmern may add or remove supported coins with reasonable notice
  • Automatic payouts are processed when minimum thresholds are met; blockchain network fees are deducted

7. Institutional Services

  • Blocks Fund and institutional services are available to accredited and qualified investors only
  • All institutional products are subject to separate subscription agreements
  • Past performance does not guarantee future results
  • Bitcoin mining involves significant risks including market volatility, regulatory changes, and technological shifts

8. Intellectual Property

All content, software, designs, and branding on our websites are the property of Bitmern Technologies, LLC. You may not reproduce, distribute, or create derivative works without written permission.

9. Limitation of Liability

Services are provided “as is” without warranties of any kind, express or implied. Bitmern is not liable for:

  • Loss of mining revenue due to downtime or technical issues
  • Cryptocurrency price fluctuations
  • Incorrect wallet addresses or misconfigured mining equipment
  • Third-party service interruptions
  • Force majeure events

10. Account Termination

  • Users may close their account at any time
  • Bitmern may suspend or terminate accounts that violate these Terms
  • Pending balances above minimum thresholds will be transferred to the registered wallet address upon termination

11. Governing Law

These Terms are governed by the laws of the State of Wyoming, United States. Any disputes shall be resolved through binding arbitration.

12. Changes

We may update these Terms from time to time. Material changes require 14 days email notice. Continued use after changes take effect constitutes acceptance.

13. Contact

For legal inquiries:

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